Refund Policy

At Be You Be Free Global, we want you to love your purchase and feel confident shopping with us. Our clothing is made to order through our print-on-demand fulfillment partner, Printful. If there is a problem with your order, we will do our best to help you find a suitable resolution.

Please review our return, refund, and exchange policy below.

1. RETURN ELIGIBILITY

We accept eligible return requests within 30 days of delivery, subject to the terms of this policy and applicable consumer protection laws.

Because our products are made to order, we generally do not accept returns or exchanges for reasons such as:

  • Choosing the wrong size or color.

  • Changing your mind after placing an order.

  • Ordering an item by mistake.

  • Deciding that you no longer want the product.

Please carefully review product descriptions, size charts, colors, and other product details before placing your order.

These limitations do not affect any rights you may have under applicable consumer protection laws.

2. DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery.

To help us resolve the issue, please provide:

  • Your order number.

  • A description of the problem.

  • Clear photographs showing the damaged, defective, or incorrect item, including its packaging when relevant.

Please email this information to beyoubfree@gmail.com.

We will review your request and determine the appropriate resolution. Depending on the circumstances and applicable requirements, this may include a replacement, refund, or another suitable solution.

For issues covered by Printful's fulfillment policies, we may work with our fulfillment partner to resolve the problem. Please do not return an item to Printful or another address without receiving return instructions from us.

3. REFUNDS

If a refund is approved, it will generally be issued to your original payment method, subject to the payment provider's procedures.

The time required for the funds to appear in your account may vary depending on your bank, card issuer, or payment provider.

Because our products are made to order, we do not generally offer refunds for buyer's remorse, incorrect size selection, or other customer preference reasons, except where required by applicable law or expressly agreed by us.

4. LATE OR MISSING REFUNDS

If you have been notified that your refund has been processed but have not received it, please:

  1. Check your bank account or payment account again.

  2. Contact your credit card company or payment provider, as processing may take additional time.

  3. Contact your bank if the refund is still not visible.

If you have completed these steps and still cannot locate your refund, contact us at beyoubfree@gmail.com with your order number and refund details.

5. SALE ITEMS AND PROMOTIONS

Items purchased during a sale or promotion are subject to the same standards for defective, damaged, or incorrect products as other purchases.

Any restrictions on refunds for sale items will apply only to the extent permitted by applicable law. Nothing in this section limits your statutory rights.

6. EXCHANGES

Because our clothing products are made to order, we do not generally offer exchanges for incorrect size selection, color preference, or changes of mind.

If you receive a defective, damaged, or incorrect product, please contact us. We will review the issue and work with you to determine an appropriate solution, which may include a replacement.

7. GIFTS

If an item was purchased as a gift and shipped directly to you, please contact us if the product arrives damaged, defective, or incorrect.

Any approved refund will generally be issued to the original purchaser's payment method unless another arrangement is permitted by applicable law and our payment procedures.

Gift-related return or refund requests are subject to the same applicable eligibility requirements described in this policy.

8. RETURN SHIPPING

Please contact us before returning any product. We will provide instructions if a return is authorized.

For approved returns resulting from a damaged, defective, or incorrect item, we will advise you about the applicable return or replacement arrangements.

For other returns that we expressly authorize, the customer may be responsible for return shipping costs where permitted by applicable law.

Original shipping charges are generally non-refundable unless a refund of those charges is required by law or approved as part of the resolution.

Please do not send products directly to Printful unless specifically instructed to do so.

9. PRINT-ON-DEMAND FULFILLMENT

Our products are printed and fulfilled on demand. This means production begins after an order is placed, and products are created specifically for that order.

For this reason, we encourage customers to check their selections carefully before completing a purchase.

Our use of print-on-demand fulfillment does not remove any rights you may have under applicable consumer protection laws.

10. CONTACT US

If you have questions about this policy or need help with a return, refund, or replacement, please contact us:

Store Name: Be You Be Free Global

Email: beyoubfree@gmail.com

Please include your order number in your message so we can assist you more efficiently.

Thank you for supporting Be You Be Free Global. We appreciate your business and are committed to helping you have a positive shopping experience.